Our GDPR compliant privacy policyWe are committed to safeguarding your privacy when you visit our website. This policy sets out how we will treat your personal information. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
Visitors to our websites
When you visit our website we collect internet information and details of general visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site so that we can improve our visitors’ experience. This information is only processed in a way which does not identify anyone. We do not make ay attempt to find out the identities of those visiting our website. If we collect personally identifiable information through our website for example if you sign up for our news services via email, we will make it clear when we collect personal information and will explain what we intend to do with it.
by email
maxim@hellobrussels-dmc.be
or by using our website contact form.
All our website financial transactions are handled through our payment services provider. We will share information only to the extent necessary for the purposes of processing payments you make via our website and dealing with charge-backs, refunds, complaints and queries relating to such payments.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law.
(b) in connection with any legal proceedings or prospective legal proceedings.
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic financial transaction data associated with transactions you make on or in relation to our website will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except, of course, when you log in to the website).
(a) the payment of a fee (currently fixed at 10 EUR); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to receive marketing updates from us and we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes at any time.
You can contact us by e-mail, phone or post via out Contact page on this website.
Cookies consist of small files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies on this website:
We use both session cookies and persistent cookies on this website.
How we use cookies:
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
We may use the information we obtain from your use of our cookies for the following purposes:
When you use our website, you may also be sent third party cookies.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.
Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:
(1) in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
(2) in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use some of the features of this website.
Deleting cookies
You can also delete cookies already stored on your computer. The method of doing so will depend upon your web browser. Instructions are available at your browsers website.
You can also take advantage of two-step verification for Dropbox, a login authentication feature which you can enable to add another layer of security to your account.
Public files are only viewable by people who have a link to the file(s)
Dropbox is designed with multiple layers of protection, including secure data transfer, encryption, network configuration, and application- and user-level controls that are distributed across a scalable, secure infrastructure.
iCloud secures our information by encrypting it when it’s in transit, storing it in iCloud in an encrypted format, and using secure tokens for authentication. For certain sensitive information, Apple uses end-to-end encryption. This means that only we can access information, and only on devices where we are signed in to iCloud. No one else, not even Apple, can access end-to-end encrypted information.
A minimum of 128-bit AES encryption is used for all the following applications and services we use within iCloud for data in transit and on the servers:
Calendars
Contacts
Bookmarks
Notes
Reminders
Photos
iCloud Drive
Backup
Find My iPhone
E-mail is encrypted with TLS1.2 whilst in transit and we deploy S/MIME encryption on our Apple email clients for email stored on the server.
Privacy NoticeIntroduction
Here at hello Brussels!, we are committed to protecting and respecting your privacy.
This policy and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The rules on processing of personal data are set out in the General Data Protection Regulations (“GDPR”).
Data processor – A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contractThis would take the form of any business contract unertaken between Scancoming Ltd and your company/individual.
This could range from a simple quotation to a full business proposal and contract.
Should the Belgian Government alter these criteria in any way, you will receive a revised privacy notice as soon as practicable.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the DPA (Data Processing Authority) on +32 (0)2 274 48 00 or via email commission@privacycommission.be or at the Information Commissioner’s Office, Rue de la Presse 35, 1000 Brussels
If you would like to find out what data we store about you, please fill in the form below and we will reply to you as soon as possible.
Visitors to our websites
When you visit our website we collect internet information and details of general visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site so that we can improve our visitors’ experience. This information is only processed in a way which does not identify anyone. We do not make ay attempt to find out the identities of those visiting our website. If we collect personally identifiable information through our website for example if you sign up for our news services via email, we will make it clear when we collect personal information and will explain what we intend to do with it.
- Data controller
- Contact details
by email
maxim@hellobrussels-dmc.be
or by using our website contact form.
- What information do we collect?
- Basic information about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage).
- Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
- Information that you provide to us for the purpose of registering with us.
- Information that you send to us in order to obtain a quotation for our services.
- Information that you provide to us for the purpose of subscribing to our website email notifications and/or newsletters.
- Information that you provide to us for the purpose of using our website-based services.
- Any other information that you choose to send to us via our contact forms on the website.
- Google Analytics
- Using your personal information
- We may use your personal information to:
- Administer the website.
- Improve your browsing experience by personalising the website.
- Enable your use of the services available on the website.
- Supply you goods or services purchased or requested via the website.
- Send statements and invoices to you, and collect payments from you.
- Send you general (non-marketing) commercial communications.
- Send you email notifications which you have requested.
- Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
- Provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
- Deal with enquiries and complaints made by or about you relating to the website.
All our website financial transactions are handled through our payment services provider. We will share information only to the extent necessary for the purposes of processing payments you make via our website and dealing with charge-backs, refunds, complaints and queries relating to such payments.
- We use WordPress by Automattic as the website platform.
- Email-newsletter
- Other disclosures
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law.
(b) in connection with any legal proceedings or prospective legal proceedings.
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
- International data transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
- Security of your personal information
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic financial transaction data associated with transactions you make on or in relation to our website will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except, of course, when you log in to the website).
- Policy amendments
- Your rights
(a) the payment of a fee (currently fixed at 10 EUR); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to receive marketing updates from us and we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes at any time.
- Third party websites
- Updating information
You can contact us by e-mail, phone or post via out Contact page on this website.
- About cookies
Cookies consist of small files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies on this website:
We use both session cookies and persistent cookies on this website.
How we use cookies:
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
We may use the information we obtain from your use of our cookies for the following purposes:
- to recognise your computer when you visit our website;
- to track you as you navigate our website, and to enable the use of the some of the features on our website (such as an e-commerce shop, news pages and commenting system);
- to improve the website’s usability
- to analyse the use of our website
- in the administration of this website
- (to personalise our website for you, including targeting news which may be of particular interest to you.
When you use our website, you may also be sent third party cookies.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.
Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:
(1) in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
(2) in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use some of the features of this website.
Deleting cookies
You can also delete cookies already stored on your computer. The method of doing so will depend upon your web browser. Instructions are available at your browsers website.
- Dropbox file sharing platform
You can also take advantage of two-step verification for Dropbox, a login authentication feature which you can enable to add another layer of security to your account.
- Other Dropbox users can’t see your files in Dropbox unless you share links to files or share folders.
- Dropbox files at rest are encrypted using 256-bit Advanced Encryption Standard (AES)
- Dropbox uses Secure Sockets Layer (SSL)/Transport Layer Security (TLS) to protect data in transit between Dropbox apps and our servers
- SSL/TSL creates a secure tunnel protected by 128-bit or higher Advanced Encryption Standard (AES) encryption
- Dropbox applications and infrastructure are regularly tested for security vulnerabilities and hardened to enhance security and protect against attacks
- Two-step verification is available for an extra layer of security at login
Public files are only viewable by people who have a link to the file(s)
Dropbox is designed with multiple layers of protection, including secure data transfer, encryption, network configuration, and application- and user-level controls that are distributed across a scalable, secure infrastructure.
- Local data storage iCloud Data Security
iCloud secures our information by encrypting it when it’s in transit, storing it in iCloud in an encrypted format, and using secure tokens for authentication. For certain sensitive information, Apple uses end-to-end encryption. This means that only we can access information, and only on devices where we are signed in to iCloud. No one else, not even Apple, can access end-to-end encrypted information.
A minimum of 128-bit AES encryption is used for all the following applications and services we use within iCloud for data in transit and on the servers:
Calendars
Contacts
Bookmarks
Notes
Reminders
Photos
iCloud Drive
Backup
Find My iPhone
E-mail is encrypted with TLS1.2 whilst in transit and we deploy S/MIME encryption on our Apple email clients for email stored on the server.
Privacy NoticeIntroduction
Here at hello Brussels!, we are committed to protecting and respecting your privacy.
This policy and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The rules on processing of personal data are set out in the General Data Protection Regulations (“GDPR”).
- Definitions
Data processor – A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
- Who are we?
- The purpose(s) of processing and gathering your personal data
- To maintain our own accounts and business records relating to business contracts.
- To provide personal data regarding groups or individuals that have been booked with us for any travel, tourism, tickets and or business services that we provide to our agents/customers.
- To inform individuals within your organisation of news, events, products and business offers.
- You may give us information about you and your organisation by filling in forms on our website:- www.hellobrussels-dmc.be or by corresponding with us by phone, e-mail, postal mail or otherwise. This also includes information you provide when you register to use our site, subscribe to any of our services or place an order with us, participate in discussion boards or any other social media that hello Brussels participates in, including competitions, promotions, customer surveys or to report an issues to us.
- We may also have obtained your personal data from information that you have provided to us either through past direct business contact via, e-mail, telephone or past personal meetings.
- Our GDPR compliance policy, “Privacy Notices” and “cookies” policy can be viewed at: ?????????????????????????????????
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
- Personal data; name, address, date of birth, e-mail address, phone number, financial information, credit card information, individual customer dietary requirements if specified.
- Personal data (article 6 of GDPR)
Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contractThis would take the form of any business contract unertaken between Scancoming Ltd and your company/individual.
This could range from a simple quotation to a full business proposal and contract.
- Special categories of personal data (article 9 of GDPR)
- Sharing your personal data
- How long do we keep your personal data?
Should the Belgian Government alter these criteria in any way, you will receive a revised privacy notice as soon as practicable.
- Providing us with your personal data
- Your rights and your personal data
- The right to request a copy of the personal data which we hold about you;
- The right to request that we correct any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary to retain such data;
- The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data.
- The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
- Transfer of Data Abroad
- Automated Decision Making
- Further processing
- Changes to our privacy policy
- How to make a complaint
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the DPA (Data Processing Authority) on +32 (0)2 274 48 00 or via email commission@privacycommission.be or at the Information Commissioner’s Office, Rue de la Presse 35, 1000 Brussels
If you would like to find out what data we store about you, please fill in the form below and we will reply to you as soon as possible.
Get In Touch
Cultour-biz SPRL
Avenue Rogier 394 - 1030 Brussels |
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